We are here to help customers, workers and community partners connect with KoraProof.
Use this page to contact us about worker applications, customer support, verification questions, reviews, complaints, partnerships or general enquiries.
How Can We Help?
You may contact KoraProof for:
- Worker application support
- Questions about verification
- Customer service requests
- Review or complaint issues
- Profile correction requests
- Partnership enquiries
- Website or technical support
- General questions about KoraProof
Contact Details
Website: https://koraproof.com
Email: csc@koraproof.com
Location: The Gambia.
For Workers
If you are a skilled worker and want to join KoraProof, please use the Apply as a Worker page.
Before applying, prepare:
- Your full name
- Your phone number
- Your WhatsApp number
- Your service category
- Your service area
- Your years of experience
- A clear profile photograph
- Photos of work you have completed
- Two references who can confirm your work or conduct
Submitting an application does not guarantee approval. KoraProof reviews applications before publishing worker profiles.
For Customers
If you need a worker, please visit the Find a Worker page.
Before hiring a worker, we recommend that you:
- Check the worker profile
- Review the listed services
- Confirm the location and availability
- Agree clearly on the work and price
- Keep records of important communication
- Submit a review after the job
Report a Problem
If you had a problem with a worker listed on KoraProof, please contact us with:
- Your name
- Your phone number
- Worker name
- Worker ID, if available
- Date of the service
- Description of the issue
- Any supporting photo or document
KoraProof takes complaints seriously. A worker profile may be reviewed, suspended or removed where necessary.
Response Time
We aim to respond to messages as soon as possible. Response times may vary depending on the nature of the request and the level of verification required.
Important Notice
KoraProof does not guarantee the outcome of every job or service transaction. Our role is to help customers access verified worker information, reviews and contact details. Customers and workers are responsible for agreeing on job terms, pricing, timing and expectations before work begins.